Privacy & policies
For order status information or other assistance with an order you have already placed with the Ferrari Online Technical Bookstore, please contact Bookstore Sales Support at Noah.Williams-ext@ferrari.com.
U.S. SALES ONLY The Ferrari Online Technical Bookstore only sells subscription materials to the United States possessions and territories.
REFUND POLICY All questions regarding Ferrari Online Technical Bookstore policies need to be directed to: Noah.Williams-ext@ferrari.com
PAYMENT METHODS Credit Card
At the time your order is placed, Ferrari North America obtains a pre-approval from the credit card company for the amount of the order. Credit card billing occurs when your subscription is activated. The Ferrari Online Technical Bookstore accepts Visa and MasterCard only.
NOTE:
We are unable to accept credit cards issued by banks outside of the United States, Debit cards, check cards, cashier's checks or wire transfers.
Credit Card Security Codes
The Ferrari Online Technical Bookstore requires the credit card security code for your card for any telephone or online purchase. The credit card security code is an individual three digit number specific to your credit card that is on the signature panel. Asking for and confirming your credit card's security code helps validate that you - and only you - are in the possession of your credit card and protects you from unauthorized use of your account.
PRICES The Ferrari Online Technical Bookstore endeavors to offer you competitive prices on products. Ferrari North America reserves the right to change prices for products displayed at the Ferrari Online Technical Bookstore at any time.
PRODUCT AVAILABILITY
Ferrari North America on line viewing libraries are updated when new documentation is provided. New documents which have been added within the last 30 days can be found under the "What's New" link on the lefthand navigation bar.